About the American Mediation Board Procedure

The American Mediation Board utilizes a combined toolset of mediation, conciliation, arbitration, facilitation and negotiation skills to resolve current disputes.

The American Mediation Board handles a diverse range of dispute cases ranging from liability claims, family quarrels and divorce conflicts, community disagreements, personal injury to workplace grievances. The Board focus is: voluntary settlements, preserving relationships and maintaining the credibility and integrity of the disputants. The American Mediation Board adheres to strict confidentially and privacy.

Take Action Today - Begin with Step One

Step One
A disputant submits a "Request for Conflict Resolution" with the American Mediation Board. There is no charge to submit a "Request for Conflict Resolution".

Step Two
Upon receiving the "Request for Conflict Resolution", it is reviewed by our panel of dispute resolution experts. In the review, the American Mediation Board determines how it can best serve the disputants and communicates suggestions back to the disputant who has filed the request.

Step Three
When the disputant decides to retain the Conflict resolution services of the American Mediation Board, the Board assigns a case number. The Board sends by certified mail a "Request for Conflict Resolution" and a " Mediation Notification" to both disputants. These documents provide information on the American Mediation Board procedures along with scheduling options and fees.

Step Four
Upon receiving responses to the "Mediation Notification", a formal meeting date and location is scheduled. The disputants are provided an outline on how to prepare their case and along with a questionnaire. The questionnaire helps determine the specific procedural guidelines for the formal meeting. The American Mediation Board tries to accommodate the desires of each disputant so the dispute resolution procedure and meeting environment is conducive to reaching a mutually agreeable settlement / resolution.

Step Five
Depending on the complexity and issues involved, conflict cases can be resolved in one or two days. Some disputes take longer and may involve several meetings over a month period. The disputants control the procedure, time and outcome. When a mutually agreed settlement is reached, it is transcribed into a written legal document.

If a mutually agreed resolution is not reached, the disputants have the option of arbitration or settling their dispute in civil/common court. The American Mediation Board provides disputants with a special Mediation-Arbitration Option.

Mediation-Arbitration Option
Under this option, each disputant may retain their own mediator. The disputants' Mediators participate on a panel along with the American Mediation Board mediator. Upon reviewing the evidence and the discussions with the disputants, the Panel will caucus and issue a binding decision. Mediation and arbitration differ primarily in the role that is assigned to Panel. In mediation, disputants are responsible for presenting their information to each other and working toward a mutually agreeable settlement. The Panel is only allowed to propose and recommend possible resolutions. This procedure is called conciliation. In arbitration, the Panel is given the authority by the disputants to impose a binding decision after listening to their evidence. Once a conflict is resolved by the Arbitration Panel both disputants must abide by the award ruling. Disputants waive their rights to Court trial.

To submit a "Request For Conflict Resolution", please click here